MAMA SALES - Payment Policy

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MAMA SALES

Payment Policy

Accepted Payment Methods

Mama Sales accepts the following payment methods:

· UPI: Unified Payments Interface for quick and secure transactions.

· Net Banking: Direct bank transfers through net banking.

· Cash on Delivery (COD): Available for select areas within Noida.

Payment Terms and Deadlines

· Immediate Payment: Payments are required to be made immediately upon placing an order. Orders will not be processed until payment is received.

· Cash on Delivery: For COD orders, payment must be made at the time of delivery.

· Payment Deadlines: All payments must be completed within the stipulated time mentioned during the order process. Failure to make timely payments may result in order cancellation.

Security Measures for Payment Processing

Mama Sales employs the following security measures to protect your payment information:

· Encryption: All payment transactions are encrypted using Secure Socket Layer (SSL) technology to ensure secure transmission.

· PCI Compliance: Our payment gateway partners are PCI-DSS compliant, ensuring the highest level of security standards.

· Fraud Detection: Advanced fraud detection and prevention mechanisms are in place to safeguard against unauthorized transactions.

Invoice and Receipt Details

· Invoice Generation: An electronic invoice will be generated and sent to your registered email address upon successful payment.

· Receipt: A payment receipt will be provided along with the invoice, detailing the transaction and items purchased.

· Record Keeping: Please retain your invoice and receipt for future reference and warranty claims.

Handling Payment Disputes

· Dispute Resolution: If you encounter any issues with your payment, please contact our customer support team immediately. We will investigate and resolve payment disputes promptly.

· Refunds: In case of overpayment or order cancellation, refunds will be processed within 7-10 business days to the original payment method.

· Chargebacks: If you believe a charge was made in error, please notify us immediately. Unauthorized chargebacks will be investigated, and appropriate actions will be taken to resolve the issue.